"Toto, I’ve a feeling we’re not in Kansas anymore." -- Judy Garland, The Wizard of Oz.
The world and workplace are reopening. And like Dorothy awaking from her vivid (not covid – couldn’t resist) dream, we’re beginning to realize that work and life aren’t exclusive of each other. If you ever thought you could “leave your work at the door” or “compartmentalize your life” this pandemic has certainly challenged those beliefs. Because, like this virus, anxiety knows no boundaries. Returning to “normal”? Not! ... but not really. Things will be different, but not completely so. It’s more that now the “light” shines bright on the acts and actors of psychology, exposing shadows ever present, but now in vivid color. There’s going to be a lot more “color” now, in terms of people, their behavior and especially their feelings. And like a child waking from a bad dream, there’s going to be a need to comfort and reassure people at work, even if it’s in their home. Here, I provide a checklist of 8 steps to address workplace stress when “reopening” during the pandemic. (And they apply outside of work – whatever that is – too).
Getting down to work.
Workplace stress, and here I mean the non WFH place, is going to be a real issue for organizations (beyond the sum of individuals) for some time. Government imposed practices intended to limit virus transmission have already revealed psycho-social behavioral issues and conflicts. For some, uniform mandates have been a source of shelter. For others, they've been a source of infringement. To say they've been 'controversial' is an understatement -- especially in these times where everything seems controversial.
As restrictions originally imposed to mitigate the spread of CV-19 are relaxed, responsibility for one’s exposure to the virus increasingly falls to individuals – but especially on leaders of others. While organizations adopt their own policies in light of the pandemic such as those to enforce or support “social distancing” (a term I dislike), individuals will now primarily be responsible for their own “CV behavior” and may experience considerably more workplace stress.
Although stress isn't altogether bad, it almost always is when it reaches high levels. And like never before for most of us, we now live in a world of extraordinarily high stress -- especially in the workplace. Strong, confident, reassuring leadership will be paramount. Fortunately, research in psychology at work reveals practical steps leaders can take to manage varying levels of stress among employees.